DIGIRENT - Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement (LITA Guides)
Joe J. Marquez, Annie Downey
[PDF.hz77] DIGIRENT - Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement (LITA Guides) Rating: 4.95 (545 Votes)
Library Service Design: A Joe J. Marquez, Annie Downey epub Library Service Design: A Joe J. Marquez, Annie Downey pdf download Library Service Design: A Joe J. Marquez, Annie Downey pdf file Library Service Design: A Joe J. Marquez, Annie Downey audiobook Library Service Design: A Joe J. Marquez, Annie Downey book review Library Service Design: A Joe J. Marquez, Annie Downey summary | #279095 in Books | 2016-06-23 | 2016-06-30 | Original language:English | PDF # 1 | 9.08 x.44 x5.91l,.0 | File type: PDF | 156 pages||0 of 0 people found the following review helpful.| Great read for librarians and anyone thinking about library spaces and services|By Alexandra Arch|This book is practical and thought-provoking. It contains a clear path to evaluating your library services and the way they meet user needs and expectations.||This book helps you to look at everything your library does as a service to discover how all those services intersect with each other and impact your users. The goal is to make a better overall user experience. The authors are both librarians at Re
Service design is a holistic, cocreative, and usercentered approach to understanding user behavior for creating or refining services. Use this Lita Guide to help as a toolkit for implementing service design studies and projects at all types of libraries. It begins with directions for how to create a service design team and assembling a user working group for your library and move through the various phases in a service design journey. The authors outline the tools requir...
You can specify the type of files you want, for your device.Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement (LITA Guides) | Joe J. Marquez, Annie Downey. Which are the reasons I like to read books. Great story by a great author.
